But in the newest episode of Elation Communications’ Inclusive Communications Podcast, we pause to ask a deeper question:
What does it actually mean to be human-first in a world increasingly shaped by AI?
In Beyond the Algorithms: Human-First Social Strategy in an AI-Assisted World, we’re joined by Jessica McElroy, Director of Social Media at Elation Communications, founder of SlaySpire V.A. Solutions, and host of The Slay Vibez Only Podcast. Together, we unpack how brands can build trust, community, and long-term impact without losing their voice to automation.
Human-First is More Than a Buzzword
Early in the conversation, Jessica challenges a phrase we hear all the time: “We just want people to connect with us.”
Her response is simple—and powerful:
“Okay, but what are they connecting to?”
A human-first strategy starts with clarity of purpose. It means knowing:
- Who you are speaking to
- What you stand for
- Why your message matters in real human lives
When content is rooted in intention—not just metrics—audiences don’t just scroll past. They respond, engage, and feel seen.
AI is a Tool—Not the Storyteller
AI can absolutely support social media teams. It can:
- Streamline workflows
- Support scheduling and structure
- Help refine ideas and language
But as Jessica emphasizes, AI is an observer, not a participant in lived experience.
“Your mission is rooted in lived experience and the day-to-day life you’re actually living.”
When brands rely too heavily on automation, content begins to sound generic, repetitive, and disconnected. Human-first strategy means staying in the driver’s seat—using AI to sharpen the message, not replace it.
The Real Risk isn’t AI—It’s Lazy Strategy
One of the most honest moments of the episode comes when we talk about ethics and authenticity in AI use. Jessica reframes the conversation:
“AI isn’t killing authenticity. We’re leaning on it too heavily.”
True strategy still requires:
- Research
- Fact-checking
- Audience listening
- Strong storytelling skills
Without that human effort, AI becomes a crutch instead of a catalyst. Inclusive, values-driven brands must invest in people’s creative and strategic skills—not outsource thinking altogether.
Message Over Trends, Always
In a social media culture obsessed with virality, Jessica offers a countercultural approach: don’t chase trends—chase connection.
Trends come and go. Views spike and disappear. But community lasts.
“Views don’t always correlate to followers. And followers don’t always correlate to trust.”
Algorithms are increasingly rewarding depth, relevance, and resonance. When your audience feels understood, they do the work of amplifying your message—organically and authentically.
Listening to Communities, Not Just Dashboards
One of the most actionable takeaways from the episode is this:
Stop letting data alone define your audience.
Instead:
- Read comments and replies
- Run polls and ask questions
- Study micro-creators with strong engagement
- Pay attention to conversations on emerging platforms like Threads
- Explore long-form spaces like YouTube where depth thrives
Inclusive strategy means immersion—becoming part of the community you serve, not just broadcasting at them.
Inclusive Brands Win by Choosing Depth
In closing, we return to inclusive communications. If algorithms reward speed, sameness, and volume, how do inclusive brands still succeed?
Jessica’s answer is clear:
“Inclusive means everybody. Every story. Every experience.”
Winning doesn’t require abandoning strategy—it requires anchoring it in mission. When brands know why they exist and who they serve, depth becomes their differentiator.
Listen to the Full Episode